Sales Policy & Services

Payments

We take all major credit cards, checks, and cash.

Deliveries

We deliver plants island-wide on Kauai. Delivery fees are based on distance from our nursery and start at $100.

Inter-island Shipping

Unfortunately, we are not certified to ship plants out of the State of Hawaii. For purchases to be shipped to neighbor islands in Hawaii, we require a $800.00 minimum purchase. Shipments will be made via Young Brothers, freight collect to Consignee. Shipments are subject to additional inspection, shipping, and handling fees.

Plant Rental

We provide plant rental services for a maximum of 1 week. Fees vary by plant size and variety. Delivery & pick-up services for rental plants are available for an additional fee. Please contact us for more details.

Special Orders/Contract Growing

We are happy to special grow large quantities or a specific type of plant for you, pending our ability to obtain source material. A 50% prepayment is required on all propagation requests. Please contact us for more details.

Holds and Storage Fees

You may reserve plants over the phone to be held for 1 week once paid for. We ask you give us a pick-up date and let us know if you will not be able to pick up in the 1-week period. Plants held for more than 2 weeks are subject to a $5/week plant care fee for each plant held. However, plants held at nursery for longer than a month will be charged a $20 fee per plant per month for care and storage. Unpaid holds can be held for 1-2 days. Plants not paid for in the 2-day period will be returned to stock. A 50% prepayment will be requested for large quantity or long hold periods.

Wholesale Customers

We offer wholesale pricing and discounts on all nursery stock and products for commercial customers (landscapers, contractors, interior designers, etc.). Must have a registered business and a Hawaii State Excise Tax License to qualify for our wholesale program. Please email info@kauaiseascapesnursery.com or stop by the nursery to pick up a Wholesale Customer Application. Additionally, commercial customers may apply for a line of credit with us.

Returns

All sales are final. No returns or exchanges are permitted. We advise all of our customers to make sure they are getting the right product and quantity they are looking for as items cannot be brought back.

Non-Warranty

Kauai Seascapes Nursery, Inc. gives no warranty; expressed or implied, as to the productivity or performance of any nursery stock or products we sell. Once nursery stock has left nursery grounds, we make no guarantee; expressed or implied, as to its future growing performance.